2nd Line Support Engineer
2nd Line Support Engineer
An excellent opportunity has arisen with a leading IT consultancy and Support Services company in the West Yorkshire area for an 2nd Line Support Engineer to join our client with the opportunity to process to a senior engineer within six to twelve months. The role will allow the successful individual to have an influence over the direction of the business in the coming years.
The successful candidate will be responsible for providing IT Support to a range of organisations, typically within the SME marketplace. You will provide a range of 1st / 2nd and 3rd line technical support on a range of Systems, offering consultancy and advice to customers. The position will be 70% office based and 30% in the field with clients.
The post holder should have a strong knowledge of Microsoft Server Operating Systems, Software and related technology, along with having a background in Hyper-V. A real desirable for the position would be a candidate who is Microsoft Certified and working previously for an IT Service Provider or MSP.
- Client –
CV Screen is recruiting for a leading organisation who have a strong brand within their sector and offer great career prospects.
Required skills / experience:
- A strong knowledge of Microsoft Server Operating Systems, Software and related technology.
- Experience with Dell & HPE Desktops and Servers
- Proven experience of providing 1st and 2nd line support
- Strong knowledge of Hyper-V
- It would be desirable to be Microsoft Certified (MCSE / MCSA or MCITP)
- Strong communication skills
- It would be desirable to have previously worked for an IT Service Provider / MSP
- Driving licence
Who will suit this role?
This is an excellent opportunity for an experienced IT Systems, Infrastructure or support Engineer who has previously worked for an IT Service Provider or MSP who is happy going to client sites to provide IT consultancy and support.
Salary / benefits:
Salary ranging between £28k to £32k depending on experience.
Petrol allowance of 45p per mile and company mobile
Please send your CV to Mark Chaumeton of CV Screen in strict confidence, CV Screen is the Recruitment Agency managing this vacancy.
2nd Line Engineer
Based in West Yorkshire
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